Privacy Policy

Effective Date: 01/01/2023

Thank you for visiting Freeflo, a leading heating installation business. At Freeflo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our website visitors and customers. By using our website and services, you consent to the practices described in this policy.

  1. Information We Collect: We may collect the following types of personal information when you visit our website, submit a form, or interact with our services:
  • Contact information (such as name, email address, phone number)
  • Demographic information (such as location, preferences)
  • Information related to your heating requirements or inquiries
  1. Use of Personal Information: We may use the collected information for the following purposes:
  • To provide the services and information you request
  • To communicate with you and respond to your inquiries
  • To personalize and improve your experience on our website
  • To send promotional materials, updates, and offers, if you have opted in to receive such communications
  • To analyze and enhance our business operations and website performance
  1. Disclosure of Personal Information: We may disclose your personal information in the following circumstances:
  • With your consent or as necessary to fulfill your requests
  • To our trusted service providers who assist us in delivering our services (e.g., installation partners)
  • To comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, or safety of Freeflo, our customers, or others
  1. Data Security: We take appropriate measures to protect the security and integrity of your personal information. However, please be aware that no transmission over the internet or electronic storage method is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
  2. Third-Party Links: Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
  3. Your Choices: You have the right to review, update, and correct your personal information. You may also opt out of receiving promotional communications from us at any time. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
  4. Updates to Privacy Policy: We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.
  5. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Freeflo Address: 91 Canterbury Rd, Margate, Kent, CT9 5AX Email: contact@freeflo.co.uk Phone: 01843 446616

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Thank you for choosing Freeflo.