Cookie Policy
How we use cookies on our website
Last updated: 27 August 2025
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember information about your visit, making it easier to visit again and making the site more useful to you.
FreeFlo's Cookie Commitment:
We only use cookies that are essential for our website to function properly or to improve your experience. We respect your privacy and comply with UK cookie regulations.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be switched off.
What they do:
- • Remember your cookie preferences
- • Keep you logged in to secure areas
- • Remember items in your quote request
- • Enable secure form submissions
Functional Cookies
These cookies remember choices you make to improve your experience.
What they do:
- • Remember your location/postcode
- • Save your service preferences
- • Remember accessibility settings
- • Store language preferences
Analytics Cookies
Help us understand how visitors use our website so we can improve it.
What they collect:
- • Pages visited and time spent
- • How you found our website
- • Device and browser information
- • Popular content and services
Marketing Cookies
(Not Currently Used)We do not currently use marketing cookies for advertising or tracking across websites.
If we introduce marketing cookies in the future, we will ask for your explicit consent.
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Remembers your cookie preferences | 1 year | Essential |
| session_token | Keeps you logged in to admin areas | Session | Essential |
| quote_data | Saves your quote form progress | 7 days | Functional |
| user_location | Remembers your postcode/area | 30 days | Functional |
| _ga | Google Analytics - visitor statistics | 2 years | Analytics |
| _gid | Google Analytics - session tracking | 24 hours | Analytics |
Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
Google Analytics
Helps us understand website usage and improve user experience. Data is anonymized and used only for statistical purposes.
Google Privacy PolicyGoogle Maps
Used for our service area map and location features. Only loads when you interact with map elements.
Google Privacy PolicyManaging Your Cookie Preferences
Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to accept or customize your cookie preferences. You can change these settings at any time.
Browser Settings:
You can control cookies through your browser settings:
Chrome
Settings → Privacy → Cookies
Firefox
Options → Privacy → Cookies
Safari
Preferences → Privacy
Edge
Settings → Privacy → Cookies
Important Note:
Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for the website to work properly.
Mobile Apps & Cookies
If you access our website through a mobile app or webview, the same cookie policy applies. Some mobile browsers may handle cookies differently, so please check your mobile browser settings for cookie management options.
Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our use of cookies or relevant laws. We'll notify you of significant changes by updating the "last updated" date at the top of this page.
Your Rights
Under UK data protection law, you have rights regarding cookies and personal data:
- ✓Right to withdraw consent for non-essential cookies
- ✓Right to know what data cookies collect about you
- ✓Right to delete cookies and associated data
- ✓Right to access our full privacy policy
Questions About Cookies?
If you have any questions about our use of cookies or this policy:
For more information about your data rights, see our Privacy Policy.